Return Policy

Return/ Refund policy

We hope you LOVE your purchase! If not, feel free to send it back to us.

Items eligible for return are:

* Items un-worn, un-washed, and un-altered and have original sales tags attached.

* Items must be returned with 14 days from the original purchase date.

* Clearance and pre-order items are FINAL SALE. We order PRE-ORDER items specifically for you. NO refunds or returns on clearance items. Also please not the ETA on clearance items are always an estimate. We can't control when the items arrive to us.

If you received an incorrect order or defective merchandise, please contact cupcakesandcheer@gmail.com within 7 days of order purchase. In store credit will be issued for items returned. Please make sure it meets the criteria above.

Fill out the form included in your order and mail to:

Cupcakes and Cheer Boutique

620 Virum Dr. 

Allen, TX, 75002

Once return is received, it will be processed in 1-3 business days. You will be issued a store credit and any applicable taxes. Shipping charges are not refundable. Once an order is placed, it can not be canceled.

Thank you SO MUCH for shopping with us.